Travel Industry Life

Career Stories

Travel inspires passion, and for many people those feelings lead to seeking a career in the travel industry.

There are so many avenues within travel that might be suited to you. If we explained each and every one you’d be reading this all day, so instead we’ve asked a few friends with diverse industry roles to say a few words about their own careers.

Fiona RichardsGareth CoakleyMorgan TaylorSimone ThannhauserKylee KayMichelle Daniels

If you’re new to this you’ll know about travel agents and a few other professions, but the chances are that you won’t be aware of the sheer diversity of career paths that exist within the wider travel sector. But the good news is that whether you’re young, old or somewhere in between, there is a place for you. Many come to the industry after abandoning less interesting careers in search of working in an arena that’s truly meaningful to them.

Listing every role in travel would be impossible, so instead we’ve asked a handful of people currently working in the industry to describe how they came to be where they are today. As you’ll see, career progression is often anything but linear and opportunities present themselves in segments of the industry that you’ve never considered. In many cases for our friends who’ve helped put this page together, neither had they!

We offer our very sincere thanks to each of them, and hope that you’ll enjoy reading.

Fiona Richards

Fiona Richards

Commercial Leader | Manager Sales & Account Management, South Pacific Sabre Corporation

I’d love to say my journey into travel is a super interesting one, but like so many people you meet in the travel industry I fell into it by accident.

Gareth Coakley

Gareth Coakley

Key Account Manager AU/NZ, HX Expeditions

I originally started my working life selling tennis racquets, and the sports industry is where I thought I would spend the rest of my career. However, during this time I was dating someone who worked in the travel industry….and it wasn’t long before I’d caught the travel bug.

Morgan Taylor

Morgan Taylor

Destination Expert - Africa, Adventure World

I live on the Sunshine Coast, and my journey into travel is probably not the most conventional one!

Simone Thannhauser

Simone Thannhauser

Chief People & Culture Officer, CT Connections Travel Group (CTG)

Prior to that, my CV had the feel of a Spanish restaurant tapas menu – I ‘tasted’ a number of various industries, before landing in the sweet churro that is travel.

Kylee Kay

Kylee Kay

Owner / Director, Linkd Tourism

My name is Kylee Kay. I left school early and started in tourism working for DreamWorld on the Gold Coast in the accounting department in…I hate to say this out loud….1987. I went back to matriculate a few years later though – an important part of the educational growth that happened over the next ten years.

Michelle Daniels

Michelle Daniels

Regional Sales Manager, Albatross Tours

When I think of my journey in the travel industry, it’s been a wild ride – I feel like I’ve dipped my toes into just about every space. As the end of school approached, I was feeling lost. I lived in a country town in SA, and I thought I wanted to marry my high school sweetheart, have a family and live there forever.

Let’s talk about your future.

If you’re considering your next move, Richard would welcome a conversation.

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